This following document sets forth the Privacy Policy for the Remote Psych website, https://remotepsych.com.au (the “Site”), which is operated by Remote Psych, ABN 35 629 876 222 (“we”, “us”, “our“). Remote Psych is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals. Remote Psych complies with the Privacy Act 1988 and the Health Records Act 2001 (VIC) when handling personal information, which is health information. This Privacy Statement outlines the information collection and handling policies of Remote Psych, and describes the processes we implement in order to comply with our Privacy Obligations. By providing your personal information, you consent to Remote Psych collecting, using, disclosing and otherwise handling that information in accordance with this Privacy Statement.

Information collection & use of your personal information

We may request personal information relevant to our services. This collected information is used solely for purposes which are directly related to the main purpose for which the information was collected and we will only do this in circumstances where you would reasonably expect us to use your information for these purposes. Electronic records are kept in secure storage and in the interests of your privacy, used only by your psychologist and the authorised personnel of the practice (as necessary). We may engage third-party independent contractors and other suppliers to conduct services on our behalf and to provide a better service to you. If requiring further information in relation to information collection and storage this can be found here https://www.remotepsych.com.au/privacy-policy.

Disclosure of personal information

The security of your personal information is important to us. Your personal information will not be used, sold, rented or disclosed for any other purpose, unless otherwise required or authorised by law. We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. We may occasionally use third-party companies to provide services on our behalf, including but not limited to; accounting software, information technology support, cloud storage, website hosting and data processing. Those companies will be permitted to obtain only the minimum personal information they need to deliver the service. Remote Psych takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

In the event that unauthorised access, disclosure or loss of your personal information occurs, we will activate our ‘Data breach plan’ and use all reasonable endeavours to minimise any risk of consequential serious harm.

Cookies, website analytics & other site information

We do not collect any personal information purely from your visit to our website. Our sites use cookies to better serve you when you return to the website. A cookie is a piece of data that a site can send to your browser, which may then be stored on your device as an anonymous tag that identifies your device but not you. Some cookies are essential for you to use our site, while other cookies collect data about your browsing habits. You can manage your cookies and your cookie preferences in your browser or device settings. For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to: browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for statistical purposes. In using our website, you should also refer to and ensure you understand the Google Analytics Terms of Use. You can opt out of Google Analytics(link is external) cookies by installing an add-on for your web browser.

Future use of your information

From time to time, we may use Site visitor information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You will be required to put your request in writing for security reasons. Remote Psych reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Third-Party Website Links

At times, the Site may contain links to other, third-party websites. Any access to and use of linked third-party websites is not governed by this Privacy Policy, but, instead, is governed by the privacy policies of those third-party websites. Remote Psych is not responsible for the information practices of any linked third-party websites.

Career Applications

Employment applications and personal information collected by us are safely and securely stored and only used for the purposes for which they were collected.

Changes to this Policy

Remote Psych reserves the right to make amendments to this Privacy Policy at any time. This policy is effective as of the effective date listed at the end of list policy, and his date reflects the most recent edit to this policy. If you have objections to this Policy, you should not access or use the Site. Your continued use of the Site and our Services constitutes your acceptance and understanding of this Policy as in effect at the time of your use.

Concerns

Remote Psych welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday.

·         Call 03 5222 4789
·         Email info@remotepsych.com.au
·         Post Attn: Privacy Policy, PO Box 851 Geelong VIC 3220

If requiring further information in relation to client information collection and storage, this can be found here- https://www.remotepsych.com.au/privacy-policy.

This policy current as at 01/12/2022.