Crisis support contacts

Please note that Remote Psych is not a crisis support service. If you are an existing client you will have a Crisis Support Plan (or Safe Plan) in place which will guide you in who can immediately support you.

Experiencing or caring for someone during a mental health crisis can be frightening, but help is available 24 hours a day.
If you need help now, call your state's mental health crisis line for immediate expert support. They can help point you in the right direction so you can get the help you need. This could be a doctor, a hospital emergency department, community mental health service or your local CATT team.

Mental Health Triage Services by State

NSW: Call 1800 011 511 for the Mental Health Line

VIC: Use this link to find mental health services in your area

WA: Call the Mental Health Emergency Response Line on 1800 676 822

NT: Call 1800 682 288 for the Northern Territory Mental Health Line

QLD: Call 1300 MH CALL (1300 64 2255) for 24-hour specialist mental healthcare

SA: Call 13 14 65 for Mental Health Triage Service

ACT: Call 1800 629 354 to access the Mental Health Triage Service

TAS: Call 1800 332 388 for the Mental Health Service Helpline

Find your nearest Hospital Emergency Department

You can use Health Direct to find your nearest Emergency Department in 3 easy steps. https://www.healthdirect.gov.au/australian-health-services

National Crisis Counselling Support (all States)

• If you’re in crisis and need support, call Lifeline on 13 11 14, They’re available 24 hours a day, 7 days a week. Lifeline Crisis Chat can help if you're going through a crisis, feeling overwhelmed or having suicidal thoughts. A professional crisis supporter will listen to you and support you.

• Or, you can get immediate support from Beyond Blue, they offer brief support, provide information and advice, and point you in the right direction so you can get the help you need— call 1300 22 4636 or chat online.

• MensLine Australia offers help for men with family and relationship concerns. You can call 1300 789 978 24 hours a day, 7 days a week or chat online.

• If you or someone you know is experiencing violence or abuse, you can contact 1800RESPECT on 1800 737 732 or through online chat. They’re available 24 hours a day, 7 days a week.

• Suicide Call Back Service offers crisis support to anyone in Australia who is aged 15 years and older. If you're affected by suicide, you can call 1300 659 467 or chat online. They’re available 24 hours a day, 7 days a week.

• If you’re between the ages of 5 and 25, you can call the kidshelpline on 1800 551 800 or use the online chat. They’re available 24 hours a day, 7 days a week.  The kidshelpline website also has helpful information for kids, teenagers, young adults and parents.

• QLife is a peer support counselling and referral service for LGBTI people. Call 1800 184 527 (3pm - 12am). They provide anonymous peer telephone and online chat to diverse people of all ages.

• 13YARN is a national support line for Aboriginal & Torres Strait Islander people in crisis. Call 13YARN on 13 92 76 any time, 24/7, to speak with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.
  

  For poisons information click here, or contact the Poisons Information Centre on 13 11 26. They’re available 24 hours a day, 7 days a week.