GP or self-referral
The first point of reference is usually your GP who will refer you to Remote Psych for counselling. You are most welcome to refer yourself and speak to us directly. If seeking the Better Access Telehealth Initiative (Medicare) rebate the next step would be to see your GP about acquiring a Mental Health Care Plan.
You will be contacted shortly after the referral is received by a member of our team to set up an intake appointment. This intake ‘contact’ is to answer questions that you will likely have and for us to get some additional information about you and to provide you with information. The intake contact is at no cost to you and takes around 15 minutes. During this time if you are wishing to engage with the service we will ensure you have a suitable device to be videoconferencing with and assist you (if necessary) to download the Zoom app that will be used for sessions. At this time (or before the first counselling session) we will do a test run with Zoom to ensure that you are comfortable with the process (and that it works in your location!)
First and subsequent appointments
Your first appointment with your psychologist is usually about getting to know you and what it is that you are seeking help with. It is usual for the first 2-3 appointments to be weekly with others then spaced 1-3 weeks apart depending on your need (as decided between you and your clinician). After your sixth (or final) appointment a brief report will be sent to your referring GP outlining the treatment undertaken, progress and any ongoing needs together with recommendation of how these needs can be met.
GP (Mental Health Care Plan) Review
Collaboratively you and your clinician will have decided if there is benefit in continuing therapy and at this point may request from your GP an additional four sessions. Make an appointment with your GP for review of how the therapy is progressing and determine if additional sessions are required. If yes, therapy continues uninterrupted.
Telehealth therapy continues. After the tenth session (in a calendar year) the medicare rebated sessions ceases and a letter outlining progress is sent to your GP. If wishing to continue counselling this is entirely possible the only change being that there is no rebate available therefore you incur the full consultation cost.